This page explains the data-processing roles and controls used when an Indian merchant uses TajerGo to process business, staff, supplier, and end-customer data. TajerGo supplies the Services cross-border from its UAE legal entity. It complements the India Privacy Notice. An executed Data Processing Addendum is available for eligible customers through the contracting process.
1Controller and processor roles
The merchant decides why and how end-customer and merchant business data is used inside its account. TajerGo processes that data to provide the contracted Services and acts on the merchant's documented instructions, subject to applicable law.
2Processing scope
- Account, user, branch, role and configuration data
- Orders, payments, invoices, inventory, supplier and reporting records
- Customer contact, loyalty and credit records entered by the merchant
- Uploaded business documents and images
- Security, access, approval and audit records
3Documented instructions and access
TajerGo processes merchant data to provide, secure, support and maintain the Services. Access is limited by authenticated Business Account, branch, role and capability context. Merchant agents use controlled TajerGo tools and do not receive direct database access.
4Security and confidentiality
TajerGo applies technical and organizational measures appropriate to the Service, including access controls, encryption where supported, logging, backups, incident handling and staff confidentiality obligations. The exact controls and shared responsibilities are documented during contracting and security review.
5Service providers and international transfers
TajerGo uses providers in India and other countries for hosting, storage, document text extraction, AI-assisted processing, payments, email, analytics, and security. Contractual, access, and security controls apply to those providers. Data may be processed outside India, subject to any transfer restriction notified under applicable Indian law.
6Data-subject requests, return and deletion
TajerGo supports merchants with verified access, correction, completion, erasure, and grievance requests under applicable Indian law. At the end of the Services, return and deletion follow the customer agreement, legal retention duties, security requirements, and backup lifecycle.
7Request the Data Processing Addendum
Contact [email protected] for privacy questions or to request the current Data Processing Addendum during contracting.