Quick answer: UAE restaurants connect delivery and online orders to their POS in three ways - direct aggregator integrations, a middleware/order-manager, or manual entry. The goal is one order screen and one set of reports, so the kitchen and your numbers stay in sync.
Confirm any specific aggregator integration directly with your POS vendor, since these lists change.
Delivery is a big share of UAE F&B revenue, but scattered tablets and manual re-keying cause errors and hide your real margin. Here is how the connection options compare.
The three ways to connect
| Option | How it works | Best for |
|---|---|---|
| Direct integration | Aggregator orders flow straight into the POS | High delivery volume, supported aggregators |
| Middleware / order manager | A hub consolidates channels, then feeds the POS | Multi-aggregator, multi-brand |
| Manual entry | Staff key delivery orders into the POS | Low volume or unsupported channels |
Why one order screen matters
When dine-in, takeaway, email and delivery all land on one screen, the kitchen fires from a single queue, stock deducts correctly, and reports show true channel profitability. Multiple tablets on the pass cause missed and double orders at peak.
What to check before you commit
- Which aggregators are actually supported today (lists change - confirm with the vendor).
- Whether menu and price changes sync both ways.
- How commissions and VAT are captured in reporting.
- What happens to orders if the internet drops.
Confirm the operating model before you rely on it
An order tagged as delivery in a POS is not evidence that a delivery platform is connected to it. Confirm the actual order-capture path, menu-sync scope, failure handling and reporting fields with the vendor in writing before changing a kitchen workflow. TajerGo does not publish third-party delivery-aggregator integrations; its delivery order-type reporting is separate from order capture on a platform. Learn more about the cloud kitchen POS and the KDS.
Frequently asked questions
Can I connect Talabat or Deliveroo to my POS? Some POS and middleware vendors offer integrations. Confirm the current supported platform list, order flow and menu-sync scope directly with the relevant vendor. TajerGo does not publish third-party delivery-aggregator integrations.
Why not just use the aggregator tablets? Multiple tablets cause missed orders, manual re-keying and no unified reporting. One order screen is faster and cleaner.
Does delivery VAT get captured? Yes, with a UAE-built POS delivery sales carry 5% VAT and appear in the same VAT report as dine-in.
What about offline? A good POS keeps selling offline and syncs when the connection returns.
Can I see profit by channel? Yes - with orders unified, reports can show profitability by dine-in, takeaway and delivery.