Restaurants & cafés: CRM and loyalty

Guest profiles and loyalty points at the restaurant till

TajerGo links guests to their orders at the till, so visits, favourite dishes, basket size, loyalty points and any khata balance sit on one guest record. Promotions and partner discounts apply at the till by the rules you set. Customer DNA on the Growth plan shows which regulars have gone quiet, and you decide the follow-up.

A loyalty card collecting stamps from repeat visits until a reward unlocks

Step by step

How it works

  1. Link the guest

    The cashier links the guest to the order at the till in one tap.

    TajerGo POS cart with the walk-in customer card, the link customer for loyalty points button and a cart line with a kitchen note
    Demonstration data
  2. Points and discounts follow the sale

    Points and tiers build up by your rules; promotions and partner discounts, such as a nearby office you agreed with, apply by rule.

    A loyalty card collecting stamps until a reward unlocks
  3. Notice who went quiet

    Usual visit day, favourite dishes and last visit help you choose an offer worth sending.

    Visits, dishes and spend meeting on one guest record

What you can do

  • Guest history from sales

    Visits, orders, average basket and favourite dishes, straight from the POS.

  • Loyalty points and tiers

    Earn and redeem at the till by the rules you set.

  • Promotions and partner discounts

    Set the rule once; the till applies it and the report shows what it cost.

  • Khata balance on the profile

    Authorised staff see the guest’s tab and statement before a follow-up.

  • Customer DNAGrowth plan

    Value and visit health from recorded behaviour, to decide who to follow up.

Frequently asked questions

How does a guest earn points in a restaurant?

The cashier links the guest to the order at the till, and points follow the sale by your rules.

Can we run a discount for the office tower next door?

Yes. Set it up as a partner discount rule and the till applies it to eligible orders.

Does TajerGo message our guests?

No. It shows who may need attention. Any outreach is a separate step you run with the guest’s consent.

Can every waiter see guest spending?

No. Guest details follow role and branch permissions.

Link a guest and earn points in the demo

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